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We recommend you have the MWSA Identification Sign assigned for your personal certificate.
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User support

Notice: Communication with the employees of PostSignum QCA is realized in the Czech language. Questions in English are to be sent by e-mail to the address of project manager or webmaster.

Service persons of business and contact places

Employees of business and contact places will help you with the procedures of making a contract on the provision of certification services. Employees of contact places issue certificates to the applicants. They also revoke the certificates upon the request sent by applicants and authorized persons.

Contact data can be found on the page List of business places and List of contact places.

Electronic registry PostSignum

Site that receives and handles the electronic requests for the issuing of subsequent certificate.

E-mail: podatelna.postsignum@cpost.cz
Working hours: Monday to Friday, 7:00 - 15:00 o’ clock

User support

User support is able to help you with technical problems (key and certificate request generation, import of certificates and keys into the most widely used applications).
This user support doesn't provide the support for public administration that applies to the Czech POINT project.

Phone: 840 11 12 44
E-mail: helpdesk-ca@cpost.cz
Working hours: Monday to Friday, 8:00 - 18:00 o’ clock

QCA Center

The office accepts the certificate revocation requests from the authorized persons.
(Contact the nonstop revocation service when the QCA Center is closed.)

Czech Post, national enterprise
OZ VAKUS
office of the authority PostSignum
Wolkerova Street 480
749 20 Vítkov

Fax: 556 316 298
E-mail: postsignum@cpost.cz
Working hours: Monday to Friday, 7:00 - 14:00 o’ clock

Nonstop revocation service

These employees handle the certificate revocation requests sent by applicants and authorized persons 24 hours a day.

Phone: 556 316 298
Fax: 556 300 013
E-mail: postsignum@cpost.cz
Working hours: Monday to Sunday, 24 hours a day

Project manager of PostSignum QCA

Project manager is ready to solve specific requirements for the services of PostSignum QCA (new conditions for making a contract, implementation of new services).

Fax: 271 774 403
E-mail: manager.postsignum@cpost.cz
Working hours: Monday to Friday, 8:00 - 15:00 o’ clock

Webmaster

Send your comments on the web pages to webmaster.

E-mail: admca.vakph@cpost.cz

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