User support
Service persons of business and contact places
Employees of business and contact places will help you with the procedures of making a contract on the provision of certification services. Employees of contact places issue certificates to the applicants. They also revoke the certificates upon the request sent by applicants and authorized persons.Contact data can be found on the page List of business places and List of contact places.
Electronic registry PostSignum
Site that receives and handles the electronic requests for the issuing of subsequent certificate.
E-mail: podatelna.postsignum@cpost.cz
Working hours: Monday to Friday, 7:00 - 15:00 o’ clock
User support
User support is able to help you with technical problems (key and certificate request generation, import of certificates and keys into the most widely used applications).This user support doesn't provide the support for public administration that applies to the Czech POINT project.
Phone: 840 11 12 44 
E-mail: helpdesk-ca@cpost.cz
Working hours: Monday to Friday, 8:00 - 18:00 o’ clock
| Tariff rates (per minute): | |
|---|---|
| from telephone | 1,33 CZK |
| O2 | 4,62 CZK |
| T-Mobile | 4,03 CZK |
| Vodafone | 4,62 CZK |
QCA Center
The office accepts the certificate revocation requests from the authorized persons.
Czech Post, national enterprise
OZ VAKUS
office of the authority PostSignum
Wolkerova Street 480
749 20 Vítkov
Fax: 556 316 298
E-mail: postsignum@cpost.cz
Working hours: Monday to Friday, 7:00 - 14:00 o’ clock
Nonstop revocation service
These employees handle the certificate revocation requests sent by applicants and authorized persons 24 hours a day.
Phone: 556 316 298
Fax: 556 300 013
E-mail: postsignum@cpost.cz
Working hours: Monday to Sunday, 24 hours a day
Project manager of PostSignum QCA
Project manager is ready to solve specific requirements for the services of PostSignum QCA (new conditions for making a contract, implementation of new services).
Fax: 271 774 403
E-mail: manager.postsignum@cpost.cz
Working hours: Monday to Friday, 8:00 - 15:00 o’ clock
Webmaster
Send your comments on the web pages to webmaster.
E-mail: admca.vakph@cpost.cz


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